Welcome to North Marion County Communications

NORCOM is one of three PSAP’s in the greater Marion/Polk County area and is located in Woodburn, a prominent interchange along the I-5 corridor between Salem and Portland . The center serves North Marion County and South Clackamas County , a geographic area covering approximately 400 square miles. Bordered by the Willamette River on the West and North, service extends to Silver Falls to the East, and Waconda Road to the South. NORCOM serves a resident population of approximately 74,000. The visitor population fluctuates throughout the year depending on the circumstances. For example, during planting and harvest season, hundreds of migrant workers become temporary residents in the area, and during special events such as the St. Paul Rodeo, Woodburn Tulip Festival, Mexican Fiesta Days Cinco De Mayo Festival, Oktoberfest, Homer Davenport Days, Molalla Rodeo, the Oregon Gardens, Sam Brown Days and Silver Falls State Park, thousands of people travel through and visit our communities.

NORCOM is an enhanced 9-1-1 center and currently provides call taking and dispatch services for four (4) city police agencies - Hubbard, Mt. Angel, Silverton, and Woodburn; eight (8) rural fire protection districts - Aurora, Drakes Crossing, Hubbard, Mt. Angel, Monitor, St. Paul, Silverton and Woodburn; and two (2) ambulance service providers - St. Paul and Woodburn to include Mt. Angel and Silverton districts. During the 2005 calendar year, NORCOM processed 115,534 emergency calls for service. Of the calls answered, approximately 57% resulted in police dispatch activity and 43% result in fire/EMS response.

NORCOM is operated as a "190" agency as authorized under Oregon Revised Statute, Chapter 190. The "User" Board is comprised of administrators and elected officials from the communities and public safety agencies served, and is the governing body of NORCOM. Management of the agency is the responsibility of the Director by authority of the NORCOM User Board. > More