Customer Service Feedback Form

Dear Community Members:
NORCOM is committed to providing professional, efficient and courteous customer service. For this reason, we ask you to complete this form regarding the quality of service you received when you called NORCOM. We make every effort to strengthen our performance by enhancing our training, equipment and organization.

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Incident Information
If your inquiry is about a call you made to 9-1-1 or the non-emergency line (503-982-2340), please add the specific incident information.

Date Incident Occurred:

Time Incident Occured:

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Incident Number if known:

Type of Response:
Police Fire Medical Other

If you selected 'Other', please describe here:

Please describe the situation/incident in as much detail as possible:

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